Dear Chase Bank, Go Geflurg Yourself. #chasefail

Wiseass readers, this is between me and Chase Bank, so don’t read this. It’s private. I just feel it’s the only way to get through to the commie pinko assholes at Chase Bank.

Note to Chase: I am not 100% sure what a “Commie Pinko Asshole” is, but I heard my dad yell it a lot at the TV as a little girl, whenever the news was on. I assume it’s an insult. Or maybe you think it a compliment. That is exactly something that a commie pinko asshole would think.

Hi. I assume you’re here because it was difficult to read the letter in its original format – line by line on Twitter. Here it is in a simpler way.

DO YOU GET THAT? MAKING THINGS SIMPLER MAKES FUCKING SENSE.

Dear Chase

The level of my anger at your mismanagement of a simple check order is not how I wanted to start my holidays. It’s hard to express my displeasure to your customer service people & not sound like a gun threat (I’m not).

Being lost in your phone support system is akin to spending all day at Ikea. By the end, I was cranky, confused, and hungry. At least at the end of Ikea, I can buy a plate of delicious french fries. You may not have confusing Swedish words, but your banking rules are just as asinine, you f’ing smörbolls.

I now have two orders of checks, that have not arrived at my door. They could be anywhere. I have a new post man, so for all I know, the old one took them. He’s probably kiting checks cross-country, living the life on my hard-earned dollars.

Your phone support offered to send a 3rd order. I hesitated because, I don’t want the new postman to get ideas from the last one. But before I could weigh-in, I was told that they couldn’t order new ones after all. Because I had verified my address online.

Like your f’ing website prompted me to do.

So there was a waiting period. You fyrkantigs.

I now apparently have to go into the branch to order my checks, for the 3rd time. And your phone support’s only mea culpa? To put a “rush” on my order. The order that was already rushed due to the first round of check cancellations.

Are you kidding me, you dumarsles?

“Rush order” is a no-brainer at this point. It’s not an acceptable offering of apology for this ridiculousness.

I WANT MY PLATE OF FRENCH FRIES, YOU DUMJÀVELS!

Sincerely,

Jess, AKA The Wiseass Wife

#chasefail

P.s. I relish the day when I no longer have to pay my 90-something-year-old landlord my rent in check form, and can be done with them forever.

One thought on “Dear Chase Bank, Go Geflurg Yourself. #chasefail

  1. I would translate some of this with French Swear Words. But then you would hate me as much as the bank. You would then order Mr Calm to wash me out with bleach. So, I will not.
    But you did a great job writing this.
    You know, I actually got better service re Cheques, from the Royal Bank in Canada.
    Musta been a miracle.

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